Gwetch Privacy Policy

For your convenience, here is an executive overview of our privacy commitments and data handling principles:

Information you provide

The information we collect depends on how you use the Site. It may include:

Verification or tax information: Where needed for a particular service, legal obligation or security check. If a verification process requires identity documents or other sensitive information, we will explain the collection and any relevant provider’s role before requesting it.

Payment and verification providers may collect information directly from you under their own notices. The information they make available to Gwetch depends on the service and arrangement. This Policy does not mean that Gwetch receives or stores every detail you submit to a provider.

Please provide only information needed for the relevant interaction. Do not submit another person’s personal information unless you are entitled to do so and have provided any required notices or obtained any required permission.

Some information is necessary to create an account, perform a transaction or provide a requested feature. If you choose not to provide it, we may be unable to provide that part of the service. Optional profile fields are not required simply because they are available.

Information collected automatically

When you access or use the Site, technical and usage information may be collected, including your IP address, approximate location derived from it, browser and device type, operating system, language settings, session information and diagnostic logs.

Usage information may include pages and listings viewed, searches, clicks, interactions with Site features, transaction events, referral sources and the timing and duration of visits. Cookies and similar technologies may contribute to this collection, subject to the choices and legal requirements described in section 9.

Information from third parties

We may receive information from third parties in the following circumstances:

• If you use an available third party sign in service or connect an account (e.g. Google OAuth), we receive the information that service makes available under your permissions, such as your name, email, photograph or connected profile details.
• Payment and other operational providers may supply transaction confirmations, payment status, fraud alerts or information needed to provide and protect the service.
• Other users may provide information about you in a message, review, referral, invitation, report or complaint. We use it for the relevant interaction and associated support or safety purposes.
• Where a marketing integration is used lawfully, partners may provide campaign or referral information that helps us understand how users reach the Site.
• Information you choose to make public on professional or social profiles may be relevant to a profile or verification process you request, subject to applicable law and platform permissions.

We may combine information from these sources with information you provide or that is collected through the Site, for the purposes described in this Policy.

Where applicable law requires a legal basis for processing, the basis depends on the activity:

We do not treat acceptance of this Policy or use of the Site as blanket consent to every processing activity. Where another jurisdiction requires a different processing condition or specific authorization, we apply the requirements relevant to that activity.

Providing and administering the Site

We use information to register and authenticate users; maintain accounts and profiles; publish services and opportunities; enable search and discovery; facilitate communications, orders and delivery; administer memberships; support payment and payout processes where available; and provide customer support.

Where relevant, we use information to verify details, restore account access, send service notices and manage requests, cancellations, refunds or disputes. A feature’s availability may depend on your account type, membership and the terms that apply to it.

Improving and personalizing services

We may analyze usage, feedback and service performance to understand how the Site works, identify problems, improve features and make relevant recommendations or search results. Where personalization uses optional tracking or requires consent, we apply the relevant consent requirements.

Protecting the marketplace

We use relevant account, transaction, content and technical information to investigate complaints, detect suspicious activity, prevent fraud and unauthorized access, enforce our Terms of Service and protect users and the Site. Review of communications or submitted files must be related to an appropriate purpose, such as support, safety, dispute handling or a legal requirement.

Automated tools may support spam detection, fraud screening, content moderation or recommendations. If a decision affecting your account is made in a way that gives you rights under applicable law, you may request information, human review or another available safeguard by contacting [email protected].

Communications and marketing

We use your contact information to respond to you and send account, security, subscription and transaction notices. These operational messages may be necessary even if you opt out of promotional communications.

Where permitted, we may send news, offers, service updates or invitations to relevant programs. We obtain consent when required. You can opt out of promotional emails using the unsubscribe option provided or by contacting [email protected]. Where other promotional channels are used, we will provide an appropriate way to stop them.

If advertising technologies are used, information may help measure campaigns and display relevant advertisements, subject to applicable consent and opt out requirements. Further information about these technologies and choices is provided in sections 9, 10 and 15.

Legal and business administration

We use relevant information to maintain records, meet legal obligations, respond to lawful requests, establish or defend claims and manage business operations. If we intend to use personal information for a new purpose, we will provide any required notice and obtain consent or another legal basis where required.

We retain personal information only for as long as necessary for the purpose for which it is processed, taking account of the information’s nature, the relationship with you, legal requirements and the need to resolve disputes or protect the Site.

Account and profile information is generally retained while your account remains active and is needed to provide the service. Transaction and financial records may need to be retained after account closure to meet accounting, tax, payment or other legal obligations. Support, complaint and security records may be retained for the period needed to resolve a matter, investigate misuse or establish and defend legal claims.

Closing an account or requesting deletion does not necessarily require immediate removal of every record. We retain information only for a continuing lawful purpose and restrict access accordingly. Copies in backups may remain until they are overwritten or deleted through the relevant backup cycle, with their use restricted to necessary recovery or legal purposes.

When information is no longer needed, we delete it or anonymize it so that it can no longer reasonably be linked to you. You may contact [email protected] for information about the retention criteria relevant to your request.

The Site is intended for users who are at least 18 years old and able to enter into a binding contract. A minor aged 13 to 17 may use the Site only through an account owned and managed by a parent or legal guardian, with that adult’s permission and responsibility, where permitted by our Terms of Service and applicable law.

Children under 13 are not permitted to use the Site. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take appropriate steps to delete it, subject to any legal requirement to preserve a limited record.

Parents and guardians should supervise any permitted use by a minor and ensure that personal information is not shared unnecessarily. If you believe a child under 13 has provided information to Gwetch, contact [email protected].

We disclose personal information only where relevant to the purposes described in this Policy and subject to applicable law.

Visitors and other users

Information you publish in a profile, portfolio, service listing, review or other visible area may be accessible to visitors, members or other recipients, depending on the feature’s access rules. Profile previews and marketplace listings may be visible publicly, while access to fuller profiles, opportunities or other content may depend on registration or membership. Access restrictions do not make information anonymous or guarantee that another user will not copy it.

Information you send in a message, proposal, order requirement or deliverable is shared with the relevant recipient. Before submitting content, consider who can access it and whether the personal information it contains is necessary for the interaction.

Other users may process information they receive for their own purposes and may be independently responsible under privacy law. Gwetch cannot control information you voluntarily disclose outside the Site or how another person handles a copy they have received.

Service providers and professional advisers

We may disclose information to providers supporting functions such as hosting, storage, account authentication, payments, communications, support, analytics, security, fraud prevention and, where enabled, verification or marketing. Professional advisers may receive information necessary for legal, accounting or similar services.

Where providers act on our behalf, they must be subject to appropriate confidentiality, security and processing restrictions as required by applicable law. Some providers, including certain payment services, may also act independently for their own legal or operational purposes and provide their own privacy notices.

Connected services and advertising partners

If you choose to connect another service, we disclose information needed for the integration under the permissions and notices relevant to it. Where optional advertising or social features are used, associated disclosures are subject to the choices and legal requirements described in this Policy. Such third parties’ own use of information is governed by their privacy notices.

Reports, disputes and legal requirements

We may share information necessary to investigate a report, respond to a dispute or enable an affected person to respond to an allegation. We consider privacy, safety and legal requirements when deciding what to disclose.

We may also disclose information where required by law, a valid court order or another lawful request, or where necessary and legally permitted to investigate fraud, enforce agreements, establish or defend claims or protect the rights and safety of users and others.

Corporate arrangements and business transfers

If Gwetch operates through affiliated entities, relevant information may be shared for the purposes described here, with appropriate protections and any required legal basis. If a merger, acquisition, restructuring, financing or sale of assets occurs, personal information may be disclosed to relevant parties where necessary, subject to confidentiality, applicable law and any required notices.

At your request

We may disclose information where you direct us to do so or give valid consent for a specific disclosure. This does not remove any right you have under applicable law.

The providers supporting the Site may be located in countries other than the country where you live. As a result, personal information may be stored in or accessed from another country, whose data protection laws may differ from those in your jurisdiction.

Where a transfer is subject to legal restrictions, it must rely on an applicable mechanism or other lawful basis. Depending on the transfer, this may include an adequacy decision, approved contractual safeguards, the European Commission’s Standard Contractual Clauses (SCCs), a relevant UK transfer instrument or another mechanism permitted by the law that applies. Additional safeguards may be required for a particular transfer.

You may contact [email protected] to request information about the destinations and safeguards relevant to your information, including a copy or description of applicable safeguards where you are entitled to receive it.

Cookies are small files stored on your device. Similar technologies can include pixels, tags, scripts and local storage. These technologies may support the following purposes:

The technologies in use depend on the Site’s configuration and the features you access. Where consent is required for a technology or purpose, it must not be activated before that consent is obtained. You should be able to refuse or withdraw optional consent as required by applicable law.

Where a cookie preference tool or additional cookie notice is provided on the Site, it explains the available choices and relevant technologies. Browser settings may also let you delete or block cookies, although blocking essential cookies can affect Site functions. An advertising opt out does not necessarily prevent general advertisements from appearing.

For questions about cookies, active providers or available privacy choices, contact [email protected].

Traditional browser “Do Not Track” signals and legally recognized opt out preference signals are different mechanisms. Where applicable law requires us to recognize a signal, such as Global Privacy Control (GPC), we must treat it as an opt out request for the processing covered by that law.

You may also use any applicable privacy controls offered on the Site or contact [email protected] to exercise an available choice. A browser based preference may apply only to the browser or device sending it unless it can be linked to your account as permitted by law.

The Site may contain links to third party websites, social networks, portfolios, tools or payment services. If you follow a link or use an external service, that third party’s terms and privacy notice govern information it collects and uses independently.

This Policy does not govern those independent practices. Review the relevant notice before submitting information. Content you publish on a social network remains subject to that network’s rules even if you tag Gwetch or post on a Gwetch page.

We use technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, destruction or loss. We select safeguards appropriate to the nature of the information and the risks of processing, which may include access controls, secure communications and restrictions on who can handle information.

No online service, transmission method or storage system can guarantee absolute security. You should use a strong, unique password, protect your login credentials and promptly report suspected unauthorized access to [email protected].

If a personal data breach occurs, we will assess it and provide notifications to affected people and authorities where required by applicable law. Public visibility of information does not by itself authorize scraping, misuse or another activity prohibited by law or our Terms of Service.

You can update information through your account settings where the relevant controls are available. If a setting is unavailable, or information appears inaccurate, contact [email protected] for assistance.

Depending on applicable law, you may request access, correction, deletion, restriction, portability or another available remedy. You may also request account closure by contacting [email protected]. Sections 14 to 16 describe additional regional rights.

We may request information reasonably necessary to verify your identity and protect other people’s information before acting on certain requests. Verification must be proportionate; we will not require identity verification for an opt out where applicable law prohibits it. You do not have to create a new account solely to exercise a right where the law provides otherwise.

We respond within the time required by applicable law. If a lawful extension, fee, exception or refusal applies, we will explain it as required. We do not refuse a request simply because it is inconvenient. Where you are entitled to appeal a decision, you may do so by contacting [email protected].

Deleting an account does not automatically remove records we must lawfully retain or copies another user has received. Material previously made visible may remain in search caches, archives or recipients’ records outside our control. We will take any further steps required of us by applicable law.

Where EU or UK data protection law applies, Gwetch acts as controller for processing whose purposes and means it determines. Subject to applicable conditions and exceptions, your rights may include:

Relevant safeguards apply to solely automated decisions producing legal or similarly significant effects, including any applicable right to human intervention or to contest a decision.

You may request information about international transfer safeguards and complain to a competent data protection supervisory authority. Where a particular decision or request requires additional information about your rights, we will provide it as applicable. Send requests to [email protected]. These rights may be limited by lawful retention duties and the rights of others.

This section applies where a US state privacy law (such as the California Consumer Privacy Act — CCPA / CPRA, or similar state statutes) covers the relevant processing and gives you rights. Coverage and exceptions depend on the law and your circumstances; residence alone does not mean every state privacy law applies to Gwetch.

The categories of information described in section 2 include identifiers and contact information; account, professional and education details; transaction and commercial information; internet or device activity; approximate location; user submitted content, including relevant audio or images; and preferences inferred from relevant activity where personalization is used. Verification information is collected only where required for the relevant process.

Depending on applicable law, you may have rights to:

Disclosures to advertising or analytics partners, if used, may count as a “sale” or “sharing” under some state laws even when no money changes hands. Where we carry out those activities and applicable law requires it, we provide the relevant notice and a “Do Not Sell or Share My Personal Information” option or another legally compliant control. We recognize opt out preference signals where required by applicable law.

To exercise a right or ask about the practices relevant to you, contact [email protected] or use an applicable Site control. We will verify access, correction or deletion requests as required, using proportionate information. Opt out requests are not subject to identity verification where the law does not permit it, although information needed to apply the choice to the correct records may be requested.

An authorized agent may submit a request on your behalf where permitted. We may require proof of authority and any confirmation allowed by law. If we deny a request and you have a right to appeal, send your appeal to [email protected].

Local privacy law may give you additional rights or require additional notices. Nothing in this Policy limits a right or remedy you have under applicable law.

For users covered by Isle Of Man Law No. 698: Applicable rights include learning whether and how your personal data is processed; learning the purposes of processing and relevant recipients; requesting correction, deletion or destruction where the legal conditions are met; requesting notification of relevant corrections or deletions to recipients; objecting to an adverse result based exclusively on automated analysis; and seeking compensation for damage caused by unlawful processing.

For users covered by Israeli privacy law: Applicable rights may include access to information and correction of inaccurate, incomplete, unclear or outdated information, and deletion where provided by that law. Where consent is required, we will obtain the consent applicable to the processing rather than treating this Policy as a substitute for every required permission.

To ask about rights relevant to your jurisdiction, contact [email protected]. We will handle the request under the legal requirements that apply, including any required request methods, response periods or complaint procedures.

For questions about this Policy, privacy choices, account information or an individual rights request, contact:

Please describe your request and, where relevant, identify the account or interaction concerned. Do not include passwords, complete payment credentials or unnecessary identity documents in your initial message. If additional information is needed to verify or resolve your request, we will explain what is required.

We will respond in accordance with applicable law and any mandatory time limits.